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Shipping

We sometimes offer free shipping specials on various products. This offer is valid only for UPS Ground or Fedex Ground shipping, and only to the US (excluding Hawaii and Alaska).

We ship UPS or Fedex for most items. We allow you to select from any of the UPS or Fedex options available. Also, you can pick up your order from our Georgia location. Here is our contact information and hours.

Warranty


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We are an Authorized Hitachi Dealer. As such, any product you buy from us is covered by Hitachi's standard warranty policy.




Certified
Reconditioned
1 Year Warranty
Certified Reconditioned Products
We are the Exclusive Authorized Hitachi Reconditioning Center. As such, all reconditioned products come with a factory warranty of 1 year. If a product fails, you can return it to us or any other Hitachi Service center for repair or replacement.


Taxes
We are located in Georgia, so we're required to collect taxes if you're shipping to a Georgia address. You'll see the amount before you place your order.

Returns
Tools can be returned within 15 days. Simply contact us for an RMA. Then, ship the product back to us at your cost (be sure to include the RMA # inside and outside the box). We will issue a refund the price you paid for the product, minus a 15% restocking fee, once we receive the product and confirm that it is in original condition.

Site Pricing
Reconditioned tool prices can sometimes fluctuate due to availability from the manufacturer, change in demand for products, sales, special offers, and other reasons. If you order a product at a different price than you later see on the site, we apologize, but we cannot adjust your previous order.
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