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| | | | Customer Comments | | | | | Here is a sampling of customer comments we've received via email, online forums and surveys. Hopefully our customers' experiences speak for themselves! | | |
"I have bought 4 nailers from you and have been very pleased with them and how smooth the transaction was and also the prompt shipping and emails to give tracking information. I work for a construction company and have told the other employees about your site and would give you a good recomendation to anyone needing quality tools at a resonable price."
"I felt my experience with reconditioned sales was nothing short of excellent. I recommended you organization to friends and they felt the same."
"You have a great web site, GREAT products, good prices, fast shipping. I think your doing GREAT !!! Thank for beening there."
"i'm happy with my purchase.product was shipped as described. i will buy more products and certainly advise all my friends and co workers to buy from your company. "
"Great product - I am extremely pleased with my new impact driver and I'd never know it was a recon! "
"I have not used you yet but I plan on doing so soon."
"the tools that I bought work perfect I think this is an excellent option to get tools. "
"I got my set of cordless tools from you: fast, cheap, and in great working order, will definately be upgrading my tools with your products."
"just keep on making the worlds greatest power tools"
"im satisfied with your service"
"SO FAR SO GOOD.........THANKS"
"Have not purchased from you yet, but will be looking at you guys when I need something. What may help you is if you get in on the forums like : www.thedailydeals.com or www.deals2buy.com ect."
"You did very well."
"Was very happy with my experiace with your company and will do business with again"
"You shipped quickly and the product was as advertised and the price was great"
"I was very pleased with the serviceand the products that I have recived. I have let my friends know about your site. I plan to purchase more items in the future."
"Couldn't be happier."
"Very satisfied with the products their condition and the time for which I recieved them, Keep up the good work"
"Had a broken part and it was sent to me right away"
"Lol!, ok you did a great job, all my tool arrived in a like-new condition , no sings of wear, in there original case ( where aplicable ) and they work great. Thanks"
"I bought a cordless nailgun. Everything works great. I will purchase from you guys again."
"Sorry- haven't purchased from you yet- but I have recommended your site to several people and companies."
"Great deals on Hitachi tools!!. I need a table saw wish you had more in stock"
"The product are nicely priced good selection."
"I have bought 2 tools from you and they have bother served me well so far. No complaints at all in any department."
"If I bought my tools from my local home improvement store, I would have a less impressive collection."
"You guys get an A rating from me. I purchased a 12 inch compund miter saw. It arrived fast, well packed and aside from a little sawdust in the crevices in good condition."
"I have purchased quite a bit from you and it been great service so far ;;;;;;;;;I'm in need of some coil nailers but you been out for about 3 months so that a small problem but over all its been a pleasure dealing with you;;;;;;;;;;thankyou"
"I WAS PLEASE WITH YOUR CUSTOMER CARE.. I RECIEVED A PHONE CALL ABOUT A QUESTION I SENT VIA E-MAIL, AND OTHER E-MAIL'S KEPT ME POSTED ON MY PURCHASES..THANK YOU..B.K."
"just finished ordering the product and in hopes that you come thru with the garentee you prominsed on the item"
"you guys are great. i ordered a reconditioned hitachi brad nailer and compressor. everything arrived in working condition and on time. no complaints!"
"Haven't made a purchase yet, but I have my eye on the C12LSH."
"Greast product, Great price"
"Good Service. You do a great job in keeping us informed of the status of an order"
"I would say that taking paypal payments is the one thing i like most."
"love the tools"
"I purchased a hitachi nail gun. It was an excellent purchase. I used it several times. "
"Very satisfied with he DS18 DMR 18V cordless drill. Shipped and received in a timly matter. A quality drill witch I would have never considered under normal retail pices. Very happy with the product and your service."
"easy! You offered a good product for an awsome price, and followed through!"
"I was very pleased with customer service. Very prompt and helpful."
"The price was fair and the package was boxed well & shipped promptly."
"I ordered a chop saw, came in a couple day days. Great service."
"When I had to talk to any costumer service.They have been great have gone the extra mile thanks for that. But need to work on phone service."
"Currently, I have not purchased from you site, but I will be glad to provide feedback once I have."
"I was happy with the purchase , however it did take a long time to reach the west coast. I'd like to have the wood ripping band saw as i've seen it since some 20 years ago, and thinkl it would be perfect for hardwood projects."
"Great product, fair price, no service or shipping issues. Good job!"
"You have got the best prices on refurbished tools, keep it up."
"great prices"
"I want to thank you for the purchase I made at the end of last year. I ordered 5 screw guns, it was extremely easy to make the purchase and the items are in great shape and worked as advertised. Thank you."
"Ordered two items one was out of stock, the other shipped. Of course, I needed the out of stock item more. I was not happy and figured that your company was just another bait and switch. Your customer service was availible, polite, and helpful. At the end of the day I decieded you company had simply run out of an item and were doing everything you could to improve availiblity. Since have problems will always happen in business, the measure of a good company is how they handel them. Good work and I will be buying from you in the furture. By the way your prices are great."
"My drill has not arrived yet but if it is as represented then everything has been very satisfactory."
"I love the Circular saw I bought, Hitachi has great products."
"Your service is great. I ordered a nailer and you were out of stock, you kept me up to date with emails when they would be in and you sent the nailer Federal Express overnight. Thanks for the great service."
"I have just joined but I am fascinated at the size of product selection."
"The price, selection, and service (including delivery time) were all fine."
"I have only ordered once, but the service and price were great."
"I need to get supplys and service where do I go? A list of service centers would be helpfull."
"Quick response when item was in stock. Good price, and good product."
"Overall was very good. No complaints. "
"I love the drill I ordered. Even though is is recon. it looks like and works like new. When the drill did ship I got it very quickly."
"everything i've ordered has had a great price, shipping was quick and great products, along with customer service."
"havnt had the chance yet but im sure u guys are great"
"Its a great site with little to improve, i have found it to provided just about everything would like to see and use. One of the better tool sites around. Thanks"
"the communication is key in buisness and that i think you guys do well."
"VERY HAPPY"
"I'm a first time customer. Products arrived as described, I'm very pleased, The FREE BEE drill is much more comfortable to use than any of my 5 DeWalt's. And a battery charge that shuts off when it finishes charging, that's nice. Will continue to look at you website for tools that I need. Thank you, xxx"
"Its been great,I won't start using the tools I bough tell July, so I hope We can work something out on the warranty."
"great products at great prices!"
"I was thrilled to find your website, thrilled about my purchases, and will always check out your site before purchasing another tool from a retail outlet."
"I was very pleased with my purchase and the very fast shipping."
"Just the fact that you are surveying your customers tell me that you are concerned about service. Whoever is running the show over there needs to go to some other companies with less customer service and reform them."
"The product took longer to ship than I had anticipated."
"Have not purchased from you yet, but hope to buy a sliding miter saw, air compressor and nail gun in the near future. Thanks for the opportunity to comment, and I wish you success."
"I AM EXRTREMELY PLEASED WITH THE QUALITY OF YOUR MERCHANDISE. PRICES ARE GREAT. YOU CORRECTED A PROBLEM WITH MY ORDER IN A TIMELY FASHION. THANK YOU!"
"Supplied my High School theater group with low cost, high quality cordless drills."
"Prices are great, and the tools are very good. If shipment could occur faster your demand would increase."
"ORDERED SEVERAL THINGS OK . ITEMS ORDERED AT SAME TIME SHIPPED AT SAME TIME."
"Finding your web site and being offered these saws at such a great price is fantastic! "
"I am happy with the product when it finally arrived."
"the saw was at a great price and works good. Shipping was high maybe ups would have been cheaper."
"You did a great job with my first order. Second order has been shipped. Keep up the good work"
"I've made 2 purchases both arrived timely and in good repair. "
"I made my first purchase just a few days ago and haven't received it yet. When I do, I'll be in a better position to answer the question. I can say that ordering through you website is very easy."
"the service is the best fast shipping "
"Your service has been exceptional and I have recommended your site to friends."
"I'm satisified and will buy from you again."
"I asked for a missing wrench and allen key. They were sent immediately without any questions."
"THOUGHT EVERYTHING WAS PRETTY SMOOTH. PRICE WERE GOOD AND FREE SHIPPING IS ALWAYS A PLUS. TOOK A LITTLE LONGER THAN I THOUGHT IT WOULD TO GET ORDER HERE BUT THATS LIFE."
"The items I have received are a very good value"
"I have purchased several items from you guys. I love to shop with you! Thank you for the great service. However, shipping was a little high on my first order but the next order was a pretty good deal!"
"I recieved wrong a diffrent item from the one I order, once I finnaly got someone in customer service on the phone it was real easy to send back item and recive the right one."
"I have only ordered once, and am happy with the service and product."
"I CARNT YET AS THE GOODS HAVENT ARRIVED BUT THE INFO IS ALL GOOD THANKS"
"Great prices and prompt shipping"
"Great price, fast shipping, product even better than expected."
"Great products. A few scratches on some. Otherwise indistinguishable from new. All have performed as new. Sure beats paying retail. The sheet metal nibbler rocks. Best tool purchase I have made in years. "
"You offer a valuable source for contractors. We spend a lot of money on tools, and any chance we get to save money we will take advantage of it."
"I can't thank you all enough when I had a problem and needed a copy of my invoice from several months back I got great help. Thank again"
"I am happy with the value (lower prices for same tools) and service when I have called in the order."
"I was sent an improper battery charger and it was replace quite promptly."
"Too soon to tell. I haven't received the order or gotten confirmation that it has shipped. I like the prices. "
"The shipping time of the two items I have purchased was quick and I felt the prices were reasonable."
"I purchased a miter saw from your company, the shipping was fast and the product has performed to my expectations."
"good job. got the first shipment on time and in-tack."
"I haven't bought from you yet, but I plan to."
"I'm really stoked that I found this website and it will be the source of many purchases for the future."
"This site is a good idea, it should go a long ways if handled right. The shape the country's in should help it even more."
"I couldn't get through the first few times I called and our people called me back and were very kind and helpful."
"i was looking for a good drill at a very good price.after checking out everybody you came out on top .thanks."
"your product was well priced. Your customer service reps responded enthusiastically once I finally heard from them.But there is a credit do my account, so we'll see if you were actually able to accomplish this when I get my credit card bill. This is the type of service that seperates average from good companies."
"I've bought a couple of tools from you guys and am happy with them. The brad nailer is awesome as well as the stapler. Thanks for the good work. I really appreciate it!"
"I bought a nice reconditioned cordless drill kit for a great price. It is the coolest tool I ever owned. keep up the good work"
"Pricing was good on the item I bought and it did come packaged well. I will buy again from you."
"Service was very good. Absolutely no problem with a return of a defective item. Will I buy from you again ? Most likely."
"You deliverewd what you advertised."
"I recently purchased a 12' miter saw. The service I received was excellent. I requested an owners manual and was directed to the proper site to obtain one. I actually received two emails from your customer service dept. with the information. Thank you for your service. "
"Ijust bought a hitachi 1' crown staple gun after waiting for some time. but when you got the product in I was informed asap which it was very profecional from your staff thank you very much."
"My recon sliding compound miter saw was an excellent power tool at an excellent price."
"Lowe's decide not to carry your nailer and we purchased about ten of them, and we really like the way they worked and how well they stood up to the punishment of on the site work. So we look for a new place to purchase them and locate you, not only do you have what we need, the price is what we can afford. Thanks so much... "
"I've not purchased from you yet. Though I intend to replace tools in the near future. Your reputation for quality is good!"
"I would have appreciated m ore descriptive updates on the status of my order. For almost 2 weeks the update was fulfilling order then it changed to out of stock item...i did appreciate when the item was reported out of stock that you offered a refund...i chose to stay with my order and when it did ship it was nice to be able to track it on FedEx. overall i'm pleased with the saw I ordered and the service provided. I would order again from you."
"bought a air compressor off you and it is a good deal but shipping was alittle slow.hope you people get some good deals on 18 volt impacts soon looking!!!! thanks John"
"The service is fast. I really appreciated that, now, on two occasions."
"I liked the notification system. as mentioned, few suppliers do that."
"It was very nice to order and receive the two tools I orderd. I saw no problem and would gladly purchase from you again."
"Product arrived well. Only annoyance is the A Grade VB16Y dial index is NOT adjusted to read the correct indicated angles. appears calibration may be in order. I must call and inquire about this. I'm sure it's a minor detail."
"Once someone returned my call I was pleased with the rest of your service."
"Sincerely,good work!"
"I had a questiona about accessories for the saw I purchased and recieved a prompt reply. Shipping was faster than expected. I am very pleased."
"Great deal on the 15ga nailor. I'll be getting my tools from here when ever possible."
"I would actually like to compliment you sales/customer service staff. I had an issue with my order. They were prompt in call me back, friendly and very helpful on resolving my issue. "
"My first order was a bit of a challenge but it was eventually taken care of and I am very happy with that first purchase.....used it last night. I've since ordered a few more items and have been pleased."
"I recently purchased a brad nail gun from Reconditioned Sales, and have been extremely pleased with both the easy transaction, and the quality of the tool. I have wasted alot of money on high end, expensive power tools in the past, but now after purchasing from Reconditioned Sales, I consider my lower cost reconditioned Hitachi tools a worthwhile investment. Thank You"
"I was happy with my 2 tools"
"I have purchased a compressor and a chop saw and I am happy with my purchase."
"You Guy's took care of the situation that you and I had with the damaged saw, and I will definetly order more products from you in the future. Thanks again, John ---"
"The products I purchased from you have performed well, There are other brands that cost more but don't work as well."
"good product at a good price! Nice people to deal with on the phone kept me informed of what was happening with my order. thanks folks!"
"Tools where shipped in a timely manner. Great Christmas last year. Love my chop saw. Cordless screw guns are light weight and easy to use. Thanks again I am looking forward to purchasing other items from you soon."
"Sometimes had to leave messages for customer service but was always called back with the information."
"Friend recommended you and I was very happy to find the product I was looking for at a very reduced price.When I recieved the product It looked brand new and was very happy. "
"I ordered a saw, it showed up fine, was a little late because of a backorder but otherwise all was good."
"You have been over and above with your low prices, & customer service, I'm very happy with that. "
"excellent servie"
"You delivered my order as described on time."
"I was very impressed about the quality of your refurb. products."
"Very clean packaging. You'll recommend you to all my friends."
"I am very happy with my two purchases. The c-grade drill I bought was a great bargain. Shipping was prompt. I think you offer good products at great prices."
"Love the tools I have gotten from you I have told many others about your website"
"Product was well known name brand, worked excellently, and was fair priced and shipped fast. What more can I ask. Roger ---"
"Excellent in all respects. Personel could not have been any friendlier or helpful in this first purchase. Eugene is A-OK"
"nothing to complain about, all sales & customer support excellent, even accounting on refund was speedy JIm ---"
"Everything was as good as to be expected no problems and great prices...."
"Haven't ordered from you yet, but you are bookmarked and on my radar for future purchases. The only thing that has delayed my purchase are somewhat prohibitive shipping costs."
"I've been using the impact driver I purchased for several weeks and couldn't be happier. "
"Your prices and quick delivery are great. Th fact that there is no excess packaging and printer manuals is also a plus."
"I got good stuff, but my compressor was not drained of oil, so oil was all over the place when I got it."
"GOOD SERVICE, TIMELY RESPONCE."
"I love your prices and received good service when I had a problem with my order. I'm pleased with the product and would by more Hitachi in the future."
"I was very satisfied with my purchases from you. I had thought that someone had inscibed their name which made me think it was probably used more than it was. Gilbert sent me a e-mail and explained it the fast response to my e-mail was reassuring. I have told other tradesman on my job as well as my brother ( a carpenter) about your site. I will use your site in the future Thanks Ken"
"Nice to know someone cares.KAS"
"i love the prices on your tools and the quality "
"quick shipping, great prices."
"email confirm was prompt...price good on the impact driver...will order again soon...based on need of tools"
"i ordered a cordless lithium ion set from you guys and the service was great do not have any complaints, just really need to work on the shipping thing. cause I ordered a 3 day service and it finally came 8 days later i was not too happy. but all and all THANKS. DAVID ---"
"Received my saw............ finally. Missing two parts but they were shipped to me and I received them within two days! I am very pleased with the product and your quick response to my request for missing parts."
"I recently purchased a reconditioned cordless drill. The price was good and I received it quickly. So far it has performed very well and I am happy with the savings."
"Prompt response ws great to have."
"Nice products, good prices"
"So far I have not ordered from you, so cannot answer. But you have not been annoying, and that's a plus! "
"Great products, Great prices, looking for price on miter saw stands!"
"I greatly appreciated the quality customer service provided when I needed to return an item due to damage in shipping. Although the experience was negative (the purchasing/receiving portion) I am willing to try your company again when I have a need to purchase an item."
"REMOLDING HOME NOW & WHEN I HAVE EXTRA CASH I'LL BE THERE."
"I think you are doing a very good job, I will buy again!"
"I've always had good luck, enough that I've trusted you for Christmas presents."
"I presently own a 18 volt lithium ion 1/2 inch hammer drill and a corded 1/2 inch hammer drill/drill. I feel they are excellent tools and plan to buy more in the future. These were not reconditioned but I would buy them in the future."
"So far your company has done well enough that I could brag about your service and recommend you to friends and family."
"The website was very user friendly, price was better than a new one, and shipping was within three days."
"GREAT PRODUCT, GREAT PRICE! MAYBE A FREE ACCESSORY OR TWO COULD BE THROWN IN THE DEAL, IE DRILL BITS, #2 PHILLIPS BITS."
"I had one issue with my saw cutting my guide and you repl. no charge I appreciated that alot. great cust. service thanks. "
"Tool looks like new as described in your website as reconditioned"
"miter saw came quickly and is great. super price, super product."
"Beautiful. Great saw at more than half the price. Timely & packaged & shipped A.O.K. I definately have more shopping to do. "
"i find your prices competive, you guys sell a great brand, i have been sastified with all my tools i have recieved!"
"I love the deal I got on a cordless drill long ago. I'm anxious to get my 5% discount to purchase another (18 volt 1/2) and maybe a compound mitre saw. I love your equipment and 'specials'. Keep those 'specials' coming."
"Have not ordered from you yet. But think about a big order."
"We were completely satisfied with the service and product"
"Bought a Saw, arrived quick and clean..."
"I received the product ontime."
"I love the products and will continue to buy from you guys. Based on the purchases that I have already made, you guys are my first choice when I need tools. "
"Your follow up note on a product that was originally out of stock was appreciated. I already thought the process was painess and reliable. "
"The reconditioned drill was reduced in price allowing me a get a top quality power tool at an affordable price."
"The drill we ordered came fairly quickly and is an incredible value."
"I had a good experience purchasing from reconditioned sales, so I wouldn't change anything, except free shipping would be amazing!"
"Product, customer service, website, and shipping were all great. You guys really sell a quallity product. And whoever ships the product should give classes. I am really impressed with your company and will be back."
"Item works great. just a little slow in shipping.."
"Ordered a Hitachi ange nailer. Great price and quick shipment as well. "
"The Toshiba finish nailer worked great."
"I have been very plesed and have even sent your site to several other that have purchased from you with no problems"
"I have purchased three items from you and I have told my son and best friend we all got the same great service."
"MY ORDER'D WERE FLAWLESS"
"Good Selection at reasonable prices. Fast shipping time"
"Haven't bought anything from you yet, but I'm looking forward to."
"About 3-months ago I purchased a air compressor that unfortunately I'm not satisfied with but will contact a service representative to discuss further. I am considering another purchase of a miter saw and possibly some pneumatic tool/nailers. I'm very pleased with thye service thus far and was fortunate to locate the site (by accident)."
"Batteries we need batteries for all the cordless tools we've, I do really like your web site, I'm sharing this info with all my friends. Thank you. I like the tools that I got from u, I will be getting more soon."
"well the shipping was fast and the product was awesome eventhough its not the one i ordered."
"No specific issues - I purchased a reconditioned cordless drill and am very satisfied"
"I receiver my order within two weeks and with notice by email. "
"I got a good product at a decent price with no hassle...except for finding your showroom."
"great products great prices fast shipping I was very pleased with my experience with you thanks again"
"I like Hitachi Tools and have several. Your Customer Service is really great too. I will continue to purchase from you if I need anything you have. Thanks Again,"
"I've visited your web site on a few occasions and have found it very easy to navigate, and with complete product descriptions. How much better can it get??"
"Call from customer service rep. was very helpful we were able to complete order "
"I got a great price on a quality product and isn't that always the name of the game?"
"You have the best prices."
"So far so good, haven't recieved the shipment yet, but I'm confident it will be correct based on others experiences at BT3Central.com"
"I'll let you know once I have bought something..."
"The newsletter is handy"
"I am happy with the performance of the tools I have purchased from you."
"Prompt service"
"I've only worked with A Customer Service Specialist named Gilbert. He was outstanding in his response time and ability to help me (the consumer) out. When you were out of a prduct he was able to accomodate me."
"The tool I wanted wasn't in stock, but I WAS notified as soon as it became available and I was able to react and purchase it. I really didn't think I would hear back."
"very satisfied"
"products are great cant wait to see a better selection"
"Website is easy to navigate, delivery is fast, overall good website."
"Good service"
"Excellent service, well packaged and fast delivery."
"i ordered a 1/2' electric drill... it came in a carry case w/manual very minor scratches it seems to be in excellent cond so far...and i like it has a warrantee because it will only get occasional use so i didn,t need to spend the full price for the newness..it also showed up in a very reasonable amount of time..and minimal shipping charges"
"I've ordered from you twice. Both times I got what I needed, when I needed it, at a fair price."
"I am happy I stumbled onto your site."
"You saves me a lot of money on the cordless drill I ordered. The grinder I ordered was not shipped with the side handle but I was about to speak with some one via e-mail and get that problem resolved. Thank you."
"your customer service have very nice people to deal with"
"The products have been very good and I have told all of my friend at you"
"great web site for tools and i do plan on purchasing a slide bar miter saw with the motor on the back, when the price is right."
"My order came quickly. If the chop saw holds up well and if your billing is correct then I will be happy."
"I was skeptable to purchase a reconditioned tool, but soon realized that the warranty is the same, the item has been checked beyond a 'new' tool, and the manufacturer is credible. Keep up the good work."
"I love the concept of your business, selling reconditioned and new tools and I appreciate the contact you have with your potential clients. Good outreach."
"Great product love the quality so far."
"the website is very detailed an excellent prices."
"I feel as though I was served well, but inquired about a product that I had purchased and never received an email about it. Good products, good prices, but just a little lacking in customer support on my purchase. I would consider more purchases from you though."
"Good product at a good price."
"I received a damaged shipment and must say..your customer service rep handled my problem in stellar fashion! I've had issues with many customer service departments in the past, I have zero negative feelings with yours...that says alot. That fact alone is what will have me returning as a customer."
"You delivered the tool as promised. Period. Thank you"
"Just work on the delivery time. Product value is excellent."
"the cordless hitachi is one of my best buys for work tools"
"I was very pleased with the service ande product performance. Great way for the average homeowner to supply their shop on a reasonable budget. "
"Very professional, appreciated the good communication."
"Good selection, good cust. service, shipping a little slow. "
"Previous 3 times we've bought the price was great - and I let everyone know it!"
"The saw performs as described- it's true and powerful and fits"
"the needs for my vertical panel saw. I was prepared to have to"
"do some tweaking to align it, but this was not the case."
"Thanks for the high value - you are one of my favorite bookmarks"
"I love my cordless Hitachis, It was a good price, and they work great!!!"
"the prices are incredible!! website said product would not come with owners manuel and my order included a manuel - that including more than promised! rarely happens these days"
"The prices were lower than what I expected and I was impressed with how well the tools worked even though they were reconditioned. You wonder sometimes when you buy the tools that way but the tools work great and I am impressed with them. I am very likely to buy from this website again."
"I bought a Compound Miter saw for use in a bathroom remodel. After looking in stores and online I stumbled upon your site and loved the prices. I was a little skeptical of buying reconditioned at first but the warranty that you guys give eased my fears of buying. Plus the price beat everybody. I even tried to haggle with Lowes to try and bring the price of the same saw down by $20 which still made it more expensive than the price I paid here for it and they wouldnt do it. So I ordered from you guys and havent regretted it. The saw works great. Thanks"
"You resent a newer product for a replacement for one broken in shipment. Thanks!"
"I know you guys are going thru some rough times starting out but overall I have been treated fairly."
"Great price on a miter saw. Waiting to buy a narrow crown stapler."
"so far no problems with shipping or quality of products. you are basically my favorite tool website. When I need to add a tool or replace a broken or worn out tool, I will be ordering from you mostly because of the combination of price and quality of tool."
"The time from when I placed my order to the time I got it in the mail was a bit too long."
"Yes refunding money was very fast, I love your products, its too bad Hitachi has choosen to manufacture their product in china, if I had know my nailer was made in china I would have canceled my order, I still might return it depending how it performs on the job...... "
"Service was good. Item arrived quickly."
"My saw was missing a part and i called 3 times. I finally got an E-mail response and was happy with the outcome. "
"as stated above, awesome RECON quality tools and you have the best prices for recons and new items."
"I had one problem, defective air regulator on a compressor and a replacement regulator was sent out right away.(I have a 12 volt battery that may be a problem but I am going to charge it a couple more times to make sure)"
"Very pleased with the transaction. Product shipped quickly and arrived with a broken part which you replaced."
"Was a little amazed at the size of the box you shipped my mitre saw it...thought I may be receiving a table saw due to it's size."
"able to purchase a tool set from you which I would have not been able to afford 'store new' get option for the do it yourself homeowner"
"haven't serve me yet but looking forward for my new purchase in about 3 weeks from this date "
"I'm very happy with your website and products. Most of my tools are green and black because of it."
"I thought that the price I received was very competitive and the product was delivered quickly."
"i am very happy with hitachi impact driver and drill, great products, quick service"
"Fast shipping, good prices."
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